Receptionist Job Description

Receptionists are often the first point of contact for an organization and as such need to be friendly, helpful and provide a welcoming environment. They must be very organized and able to provide great customer service and perform a variety of administrative tasks. They are also the gatekeepers of the company and often determine who gets access to the professionals in the office. Organizations often provide on-the-job training for receptionists to ensure that they are well-informed on specific office procedures & policies, familiar with the staff that they will support and knowledgeable about the inner workings of the company.