Administrative assistant positions are critical to the functioning of organizations and businesses and have a range of responsibilities depending on the employer’s needs and set up. They keep the office connected internally and to external clients and partners.
The administrative assistant’s job is to carry out various clerical and administrative tasks to support their team so that the team can execute their own duties effectively. Administrative assistants perform tasks for an individual, team, an entire office or workplace. The role requires extensive computer and software skills, problem solving skills and strong communication skills. Soft skills tend to be valued more than technical skills however being “tech savvy” is an increasingly important requirement. Discretion is also key, as an administrative assistant often has exposure to confidential information about people and the company.
The administrative assistant can also be called an Administrative Coordinator, Department Assistant, Administrative Associate and Secretary, though these roles may have specific nuances to them.