Salary depends on years of experience, range of duties, hours, and location.
A concierge is a customer service representative who assists guests with various needs and requests at a hotel, resort, or other type of establishment. They are responsible for providing information and assistance related to the local area and the establishment’s services and amenities, such as recommending local restaurants or making reservations. They also handle guest complaints or concerns, and make arrangements for transportation, tours, and tickets to events. Concierges are expected to maintain a professional and helpful demeanor at all times, and to stay up-to-date with the local area and any changes or new developments.