Hotel Manager Job Description

Hotel Manager

Salary range: $40,000-$80,000, Sweet spot: $45,000-$70,000
Major cities: $55,000-$80,000, Other markets: $40,000-$60,000
Hourly: $20-$40/hour Sweet Spot: $22-$30/hour
Bonus: Customary

Salary depends on years of experience, range of duties, hours, and location.

A hotel manager is responsible for the overall operation and success of a hotel. They are in charge of managing the day-to-day operations, developing and implementing policies and procedures, managing budgets and financial plans, and ensuring compliance with health and safety regulations. They also oversee guest services, front desk, housekeeping, and food and beverage services. A hotel manager must build and maintain positive relationships with guests, address any complaints and concerns, and stay current with industry trends to ensure the hotel remains competitive. They also have to manage the staffing, recruitment, training, and scheduling of employees, provide guidance and supervision to ensure that the hotel runs smoothly and efficiently.

Job Description

Oversee the day-to-day operations of the hotel
Develop and implement departmental policies and procedures
Manage budgets and financial plans
Oversee guest services, front desk, housekeeping, and food and beverage services
Build and maintain positive relationships with guests and clients
Address and resolve any complaints or concerns
Manage staffing, recruitment, training, and scheduling of employees
Provide guidance and supervision to ensure the hotel runs smoothly and efficiently
Create strategies and goals for the hotel’s performance, financial and customer satisfaction
Plan and develop programs to promote, maintain, and improve the hotels reputation
Oversee compliance with industry standards and regulations
Manage crisis situations.